Liaizonly
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Terms and Conditions

Effective Date:  06/19/2026
Business Name: Liaizonly
Website: Liaizonly.com
Contact Email: Support@liaizonly.services


Services

Liaizonly provides operational, administrative, and back office support services for small and mid size businesses. Service scope, timelines, deliverables, and fees may vary by package, proposal, invoice, or written agreement.


Informational use

Content on the website is provided for general informational purposes only and does not create a client relationship until services are confirmed in writing and any required payment is received.


Appointments and consultations

Consultations, discovery calls, and introductory appointments may be offered virtually or by another agreed format. Liaizonly may reschedule or decline appointments when necessary.


Client responsibilities

Clients agree to provide accurate information, timely access to requested materials, and prompt communication needed for service delivery. Liaizonly is not responsible for delays caused by missing information, incomplete records, or lack of client response.


Payments

Fees for services will be disclosed before purchase or engagement. Payment may be required in advance for consultations, starter services, project based work, or recurring support, depending on the service selected.


Refunds

Refund eligibility is governed by the Refund Policy below, which should also be linked in the website footer, checkout flow, and relevant service communications for clarity.


No guarantee of outcomes

Liaizonly provides administrative and operational support but does not guarantee specific business results, revenue growth, legal outcomes, tax outcomes, or regulatory approvals.


Intellectual property

All website content, branding, templates, graphics, and original materials created by Liaizonly remain the property of Liaizonly unless a separate written agreement states otherwise. Clients may not copy, resell, distribute, or reuse proprietary materials without permission.


Acceptable use

Users may not use the website for unlawful activity, attempt unauthorized access, interfere with site functionality, or submit false or misleading information.


Third party tools and links

The website may use or link to third party platforms such as booking software, payment processors, forms, analytics tools, or external websites. Those third parties may have separate terms and privacy practices.


Limitation of liability

To the fullest extent allowed by law, Liaizonly is not liable for indirect, incidental, special, consequential, or punitive damages arising out of website use, appointment booking, or services.


Changes to these terms

Liaizonly may update these Terms and Conditions from time to time. Updated versions should be posted on the website with a revised effective date.


Governing law

These Terms and Conditions are governed by the laws of  Maryland, without regard to conflict of law rules.


Contact

Questions about these Terms and Conditions may be sent to support@liaizonly.com.

Return and Refund Policy

General policy

Because Liaizonly provides service based work, refunds are considered on a case by case basis and depend on the type of service purchased, the amount of work already completed, and whether any scheduling or preparation time has already been reserved or used.


Consultations and discovery calls

  • Free consultations are not charged and therefore are not eligible for refunds.
  • Paid consultations may be rescheduled with reasonable notice.
  • If a paid consultation is missed without notice, the fee may be nonrefundable.


Starter services and one time services

For setup help, admin support, document organization, client onboarding support, process cleanup, or similar introductory services:

  • A client may request cancellation before work begins for a full or partial refund, depending on any nonrecoverable processing fees.
  • Once work has started, refunds may be partial based on the portion of work completed and time already reserved.
  • Completed deliverables or completed service hours are generally nonrefundable unless otherwise stated in writing.


Ongoing or reoccurring services 

Liaizonly aims to be clear and fair about refunds. A refund policy should state the time limits, conditions for eligibility, any fees, and the process for making a request.


How to request a refund

Refund requests must be submitted in writing to [Insert Contact Email] with the client name, service purchased, purchase date, reason for the request, and any supporting details. Clear instructions for refund requests are a recommended part of a refund policy.


Processing time

If a refund is approved, it will be issued to the original payment method. Card refunds commonly take about 5 to 14 business days to appear, depending on the payment network and the customer’s bank.


Exceptions

Liaizonly may deny refund requests involving completed services, excessive refund requests, chargeback abuse, or violations of the Terms and Conditions.


Policy updates

This Refund Policy may be updated from time to time. The current version should be posted on the website and referenced in relevant checkout or service communications

For recurring support plans, clients must cancel before the next billing cycle to avoid future charges. Charges for work already completed or time already reserved are generally nonrefundable.


How to request a refund

Refund requests must be submitted in writing to [Insert Contact Email] with the client name, service purchased, purchase date, reason for the request, and any supporting details. Clear instructions for refund requests are a recommended part of a refund policy.


Processing time

If a refund is approved, it will be issued to the original payment method. Card refunds commonly take about 5 to 14 business days to appear, depending on the payment network and the customer’s bank.


Exceptions

Liaizonly may deny refund requests involving completed services, excessive refund requests, chargeback abuse, or violations of the Terms and Conditions.


Policy updates

This Refund Policy may be updated from time to time. The current version should be posted on the website and referenced in relevant checkout or service communications

Copyright © 2026 Liaizonly - All Rights Reserved.

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